Returns & Exchanges
We want you to be completely satisfied with your leather goods, which is why we offer a 30-day return window for all unused items in their original packaging. Whether you need a different color or a full refund, our streamlined process ensures your experience remains as premium as our craftsmanship.
Return Process
- 1.Register Your Return
Log into our online return portal using your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unused leather products in their original dust bag and shipping box, ensuring all hangtags and labels are still attached.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Hand over your parcel at the nearest carrier drop-off point; once inspected at our warehouse, your refund will be processed within 5-7 business days.